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You can upload documents securely via the Client Portal on this website — just click "Client Portal" in the top navigation. Alternatively, you can send them by email to info@apdaccounting.co.uk, or drop them off in person if you're local. We'll accept however works best for you.

Tax is paid directly to HMRC, not to APD. Deadlines depend on the tax and your circumstances. We confirm your dates and amounts when we send your calculation. For Self Assessment, HMRC lists the current dates on its deadlines page.

No — the entire process can be handled remotely and digitally. Documents can be uploaded online or sent by email, and everything from onboarding to contract signing is done electronically. That said, we're happy to meet local clients in person if you'd prefer.

Once we have all your documents, we aim to have a draft return to you within a reasonable timeframe. The speed largely depends on how complete and organised your records are when they arrive. We'll always give you a realistic expectation once we've reviewed what you've sent.

HMRC sets minimum periods for keeping records, and they vary by tax and situation. In general, keep invoices, bank statements, receipts and correspondence, and store digital copies securely. We'll tell you what applies to you. HMRC explains the periods for Self Assessment records and VAT records.

Forward any HMRC letters, emails or calls to us straight away and we'll handle the response. As your registered agent, Andrew can deal with HMRC directly on your behalf for all matters relating to the services we provide. Don't ignore HMRC correspondence — there are often strict deadlines for responding.

We don't offer payroll services or CIS contractor administration (registering as a contractor, verifying subcontractors, or filing monthly CIS300 returns). For limited companies, we can provide bookkeeping up to trial balance, but we don't prepare corporation tax returns or statutory accounts. If you're a subcontractor who's had CIS tax deducted, that's different — see the next question. If you're a sole trader, freelancer, landlord or individual, our full range of services will likely cover everything you need.

Yes. If you're a subcontractor in construction or trades and have had CIS deductions taken from your payments, we prepare your Self Assessment return to reconcile those deductions against your actual tax liability and claim back anything you're owed. This is handled as part of our standard Self-Assessment service — just bring your CIS statements along with your usual income and expense records.

Absolutely. We use Box for secure file sharing and Box Sign for digital signatures — both enterprise-grade, industry-standard platforms. Your financial data is never shared with third parties, and all client communications are handled via secure, professional channels.

MTD is HMRC's programme to move tax reporting online. It is being phased in by tax type and income level. We'll tell you if and when it applies to you and guide you through it. HMRC has a page on if and when you need to use it.